The last-mile of large or fragile products

‍Keeping it In-house

Companies that need to transport products of unusual sizes often prefer to handle the transport themselves. Transporting such products through a regular network is often too expensive, too difficult, or too fragile. Moreover, you often have to deal with installation work. After all, that gutter still needs to be installed, and that snowdrop tree still needs to be planted. How do others approach this?

Gutters

A gutter might not be the first thing you think of when placing an online order. But this long and rather unwieldy item also needs to be transported AND installed directly at customers' homes. De Dakgoot Groep from Schaijk knows all about this. They might only have about ten stops a day due to the long installation time, but even then, a good planning program offers a solution. Their customers really appreciate being well-informed about the technicians' arrival time. Because for such online orders, you want (and often need) to be home. And if people can track you so precisely to the front door, there's a good chance the coffee will be ready.

Landscapers

As a landscaper, it's especially important to know your truck's loading plan well in advance. Imagine not having your stop order quite right, and suddenly having to plant the tree that's at the very back of your truck first in your customer's garden. It's therefore useful to plan all your stops efficiently in advance so that the order is known well ahead of time by both your delivery personnel and your customers.

Car Parts

In the automotive industry too, products are delivered to homes or repairs are done on-site. Think, for example, of car window repairs or having new winter tires delivered to your home. These are often fragile products that you can't easily entrust to PostNL. Often, you receive orders from all over the country. Some of your customers order winter tires far in advance, but another customer suddenly got a chip in their windshield yesterday and wants to schedule the repair last-minute. How great is it then that you can easily adjust and adapt your planning?

Garden Furniture

Furniture pieces are also often large and awkward to transport. An example of a company that kept delivery in-house is AVH Outdoor. They sell garden furniture – from footstools to lounge sets – throughout the country. The company has grown enormously in two years, which is also reflected in the number of vans they have on the road. Planning in Excel was no longer an option. Moreover, it's also important to be able to communicate well with recipients about the delivery time, because people prefer to receive their garden furniture in person. AVH Outdoor chose RoutiGo. Jasper van der Linden, online marketing manager at AVH Outdoor: 'It's a modern company, their website looks good and sleek, and their message is clear. In short, RoutiGo really stood out for us. We invited them for a meeting and the rest is history.'

Want to create that wow moment too?

Even in an industry where logistics poses an extra challenge, you can distinguish yourself by creating that wow moment in delivery. RoutiGo offers everything you need to deliver efficiently and customer-friendly. Thanks to a small and expert team, we can respond very quickly. Brainstorming solutions for your challenges is what gets us out of bed in the morning. Want to get started with RoutiGo too? Or would you like more information? We're here to help. Feel free to contact us via the contact form or call us at 030 – 7600 018.