Outliers in customer satisfaction

World-class delivery experience

FALSE

Your delivery process is more than just a logistical operation — it is a direct point of contact with your customer and can be a strategic competitive advantage. Seamless delivery ensures satisfied customers and strengthens your brand. But how do you ensure error-free, predictable delivery with minimal service questions?

‍

Customer-focused companies that want to stay ahead see delivery as an extension of their brand and a way to differentiate themselves. RoutiGo helps you make deliveries more reliable, transparent and efficient. With real-time tracking, proactive communication, and smart delivery software — completely in your corporate identity — you'll make sure customers never have to guess when their order arrives.

Schedule a demo
Electric charged vehicle with map

Delivery as a customer loyalty booster

For companies that focus on customer satisfaction, delivery is not a cost, but an opportunity to surprise customers and strengthen their brand reputation. With reliable delivery times, clear updates, and flexible delivery options, you can offer customers exactly what they expect — and more. Predictable first-time-right delivery prevents failed delivery attempts, while customers can still change their delivery preferences up to five minutes before arrival. This way, you not only keep the delivery process efficient, but also fully tailored to the customer.

‍

  • Clear communication — Clear delivery updates reduce service queries

‍

  • Reliable delivery times — Smart planning and real-time optimization ensure punctual delivery

‍

  • Track & Trace in your corporate identity — A personalized delivery experience that reinforces your brand

‍

Check out the features

Smart technology for next-level customer experience

A flawless delivery experience isn't just about speed, it's about smart technology that keeps companies one step ahead of the competition. RoutiGo ensures that customers are always up to date, that deliveries are reliable and that your delivery process not only becomes more customer-focused, but also more efficient.

‍

With intelligent delivery software, real-time data, and customer-focused tools, you can reduce missed deliveries and customer service calls. Thanks to smart route optimization and efficient delivery planning, you also save time and kilometers, while offering customers exactly the service they expect.

‍

  • Reliable time windows for smooth reception — Customers know well in time when their delivery arrives.

‍

  • ‍More convenience for the recipient — customers can easily specify preferences or choose a new delivery option

‍

  • ‍More sustainable and cost-efficient delivery — Smarter routes and more efficient planning save time, fuel and costs
Schedule a call
Routigo map

Improved customer experience Plus: track your order up to the minute

One of the biggest annoyances with delivering groceries to your home is an unclear time frame. With the route management system that Plus introduced in 2022, RoutiGo, this is a thing of the past.
Maurice Buring
Maurice Buring
Plus Retail

When it comes to fresh groceries, the time of delivery is extremely important.

Daniel Hensens, is responsible for Operations at online supermarket Crisp. At the startup Crisp, quality is key and that starts with the products and then comes back to everything. The time of delivery is simply extremely important.
Daniel Hensens
Daniel Hensens
Crisp

Do you want to make your delivery operation efficient and scalable?

Schedule an informal chat with one of our experts and find out how RoutiGo supports your growth.

Thank you, your message has been received.
Oops! Something went wrong while submitting the form.
FAQ

FAQs

How does RoutiGo help me create a premium delivery experience?

RoutiGo offers advanced delivery optimization, real-time tracking, and proactive communication with customers in your own style. This means fewer missed deliveries, clear updates and higher customer satisfaction.

‍

How does RoutiGo help reduce service calls?

Through clear communication and following Track & Trace live, customers know when their order arrives. This prevents frustrations and unnecessary calls to your customer service.

How does RoutiGo ensure faster and more reliable delivery?

With smart route planning, real-time adjustment and accurate time windows, you can ensure punctual deliveries and satisfied customers.

> Explore the possibilities