Care to look into our crystal ball with us?

A technological marvel that we're seeing more and more in package delivery. For example, to determine a route based on traffic congestion and hit rates. And there's more to come. Intelligent packages and even smarter phones. We like to think a step ahead. We're taking a look into our crystal ball. Care to join us?

Predictions

It sounds incredibly interesting: Artificial Intelligence. But what exactly is it? Loosely translated: artificial intelligence. Software that searches for correlations in historical data to make predictions that improve the product and service. Only for IT nerds? Not at all. In fact, it's incredibly useful in delivery. How about this? Driving a route not just randomly, but based on traffic congestion, hit rates, and patterns of experienced drivers. Future dreams? No way. These are concrete developments already happening in delivery. Are you on board yet?

The best of both worlds

It's not the technical, but the human aspect that is central to delivery. That's how you gain an advantage in the last mile. Experienced drivers have been discovering shortcuts, the best parking spots, bottlenecks in their routes, and more for years. What if we integrate this knowledge into software? Into a self-learning system that stores knowledge and adapts to the current environment, based on previous data. Then the computer gains the intuition and experiences of these experienced drivers. And the inexperienced driver, in turn, gains the intuition and experiences from the computer. Thus, humans and technology, the best of both worlds, come together.

A look into the crystal ball

We've come far in technology, but we're going much further. For instance, it won't be long before packages are intelligent. We predict it will be possible for packages to react as soon as you call them or press a button on your smartphone. That saves the driver time. At the start of their workday, when loading the car, and during a stop, when searching for a package. Furthermore, our phones are becoming increasingly smart. More and more, this device is becoming our personal assistant. Soon, the navigation screen will appear when you click a phone into its holder. And the signature screen will open when you deliver a package. Is this just a distant dream? Yes. Far off? No. We're ready for it. Are you?