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Here's what the latest technological marvels can do for you

Here's what the latest technological marvels can do for you

28/8/2018
Patrick Okkersen
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Wow, amazing, all these new technological developments; Artificial Intelligence, robotization, machine learning, and more. We need to do something with that! But what exactly? How do you smartly deploy these technological innovations?

As is often the case with new developments, you first need to get a few things in order; technologically, but sometimes also organizationally. We now have a solid track record with international logistics companies in these types of technological projects, and we'll take you through it in this blog.

Complete address information with Address Intelligence

Incorrect addresses, closed doors, and inefficiency: Address Intelligence puts an end to all that. In logistics, we regularly struggle with unstructured data that is incorrectly supplied internationally. Through machine learning, it is now possible to correct these incorrect or incomplete addresses. In 99 percent of cases, the computer identifies the correct address. That saves a lot of manual searching and prevents undelivered packages. But that's not all. Address Intelligence encompasses more. In addition to the address itself, it also provides information about the exact delivery location and the success rate. For example, this smart technology stores from previous data that factory X is only open between 9 and 5 and that delivery should take place via the back door, not the front. Where this information previously only resided in the minds of experienced suppliers, it is now accessible to everyone. Even for the supplier who is on their very first day today. Now that's efficient.

Combine deliveries with Synchronised Delivery Solution

On average, one in four deliveries fail. It's a harsh reality, but it's the truth. With Address Intelligence, we take a first step towards greater efficiency. Synchronised Delivery Solution takes it a step further. It combines a delivery for customer A with one for customer B or with a return pickup, thus saving an extra trip. Big names like DHL and UPS are now implementing this. In the United States, UPS is, on a small scale and in collaboration with some customers, consolidating multiple orders from one or more stores. For UPS, this means fuller vehicles and fewer stops. And for the consumer, a better delivery price and fewer delivery personnel at their door.

4 Tips

Okay, that sounds good, so let's get started. Here are 4 tips for you to experiment with these new technologies yourself:

  1. DO start too quickly; a false start, in this case, however strange it may sound, is highly desirable. Do a small sprint where you quickly identify what's lacking. After all, you want to find out as quickly as possible what needs to be addressed before you can adopt the benefits of the new technology. Experiment, learn, and experiment again.
  2. Involve management throughout the entire process; all these new developments are great, but what problems should they solve for you? For that, you need the people who determine the vision and strategy. Keep these important stakeholders directly involved. Only then will you have a chance of success.
  3. Hit the brakes once you've proven it works; once the experiment succeeds, the traditional pitfall emerges. Namely, thinking up feature after feature without rolling them out in stages. Be vigilant and hit the brakes as soon as people try to cram too much into the first delivery.
  4. Share and enjoy; everyone thinks new technological developments are cool. If you have a great proof-of-concept thanks to the tips above and a pragmatic approach, then share it. Let others learn from it, and who knows, you might be at the beginning of something beautiful.

Do you want to know more about all these technological innovations? Please feel free to contact us. We are here for you.

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