I'm not easily thrown off course

He plans the route. The crucial question is whether to take the left-bank or right-bank autobahn. My mother is busy with preparations, hanging the last load of laundry on the line.

Vacation Frenzy in 1981

Finally, the day arrives. In our first-generation Volkswagen Golf, we head south. My sister and I, unbelted in the back, are entertained by the extra-thick holiday edition of Suske en Wiske. My mother has the map on her lap. At critical junctions, it's pure pandemonium. My mother twists and turns the map. My father is stressed. I'll spare you the further details…

Vacationer versus Courier

Early August 2017. I'm going on vacation. Just before leaving, I enter my destination into my navigation system. Without any fuss or confusion, I'm automatically guided to my address via the correct route. I don't have to think about it for a second. Why, I wonder, is there still a prevailing belief that couriers *must* do this?

Stubborn Creatures of Habit

People are creatures of habit, and couriers are no different. They often still believe they know the better route themselves. I have to disappoint them. That's not the case. Smart software consistently outperforms experienced couriers in tests. So why don't we just let ourselves be helped a little? The younger generation already blindly trusts technology. Let's move with the times too. Let's benefit from the convenience, time, and cost savings that smart apps offer us. Couriers no longer need to commit times, appointments, and routes to memory. That's unnecessarily complex. Especially for less experienced drivers. Why go on vacation carefree, but not deliver carefree? That's strange, isn't it? And in the meantime... have a wonderful holiday everyone.