Manual planning took a lot of time and provided little overview.
Plan efficiently and notify customers about orders automatically.
More control over routes, fewer calls and the flexibility to switch quickly in case of ad-hoc changes.
ADZaagt cuts custom sheet material and delivers it daily throughout the Netherlands and Flanders with its own drivers. To prevent damage, the parts are unloaded by hand. Previously, the routes were planned manually, which took a lot of time and gave little overview. Adjusting deliveries was cumbersome and customers had to be called for a time indication.
Since the switch to RoutiGo, the team immediately sees which region is being driven that day. Routes are released in advance and linked to the driver. Customers automatically receive a track & trace with a clear time window. Previously, this time indication was given by phone one day in advance, without insight into traffic or weather conditions. Delays therefore regularly led to phone calls from customers who wondered where their order was. AdZaagt then had to first call the driver to find out where he was driving, and then call the customer back with a new delivery time — a cumbersome and impractical process. Now planners can see where the driver is in real time, and customers are proactively and automatically informed about the delivery time of their order.
With real-time insight into routes and automatic communication to customers, AdzaAgt can also organize delivery planning as a whole in a smarter way. In doing so, RoutiGo actively helps to make the process more sustainable. By efficiently combining deliveries and distributing trips better across the country, unnecessary kilometers are prevented and fuel savings are achieved. So fewer emissions and less waste of time and resources. Because customers receive a clear time window, the percentage of first-time-right deliveries is higher — making for a more efficient ride and a predictable delivery experience.
With RoutiGo, ADZaagt has more control over the operation, more flexibility in planning and more peace of mind in the process — for both the team and the customer.
