Why urban distribution often fails in the last mile

Patrick Okkersen

The biggest challenge in urban distribution is often in the last few meters. Ahead of his session at the Logistics & Delivery Lunch Event, Melle Sprenger explains why deliveries get stuck there and how technology can help drivers.

Why urban distribution often fails in the last mile

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How live tracking of the delivery person brings you more than just a great customer experience!

March 6, 2020

How live tracking of the delivery person brings you more than just a great customer experience!

Patrick Okkersen

Every company naturally wants to provide an excellent customer experience, including during delivery. Being able to track the delivery person live is incredibly important for this!

Knowledge Session: Last-Mile Distribution @ ICT & Logistics

October 24, 2019

Knowledge Session: Last-Mile Distribution @ ICT & Logistics

Patrick Okkersen

RoutiGo will be exhibiting at the ICT & Logistics fair on November 5, 6, and 7, 2019.

Static and broad delivery windows? There's no need for that!

October 16, 2019

Static and broad delivery windows? There's no need for that!

Patrick Okkersen

Every company wants to offer customers the ultimate journey, and delivery is crucial. Vague time windows like morning or afternoon won't cut it. Real-time insight into your delivery process, however, will transform the experience completely.

How do I save costs in my logistics process? A few practical tips!

September 20, 2019

How do I save costs in my logistics process? A few practical tips!

Patrick Okkersen

As a new delivery driver, you can easily manage with Excel. You have a limited number of addresses to visit with an even more limited number of vehicles. Google Maps is your best friend when it comes to planning your route.

Customer experience surrounding parcel delivery; there's still a lot of room for improvement

August 22, 2019

Customer experience surrounding parcel delivery; there's still a lot of room for improvement

Patrick Okkersen

There's currently a lot of discussion about the customer experience surrounding parcel delivery. Complaints are pouring in, and recipients want better control over their parcels and more insight into their delivery.

Do you optimize your operation or do you just keep everything as it is?

January 16, 2019

Do you optimize your operation or do you just keep everything as it is?

Patrick Okkersen

You have reached the final step of the continuous plan-do-check-act process.

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