Why urban distribution often fails in the last mile

Patrick Okkersen

The biggest challenge in urban distribution is often in the last few meters. Ahead of his session at the Logistics & Delivery Lunch Event, Melle Sprenger explains why deliveries get stuck there and how technology can help drivers.

Why urban distribution often fails in the last mile

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January 3, 2019

Check, check, double check!

Patrick Okkersen

It's time for the next phase in the plan-do-check-act process: checking if things went as you had planned. But beware! Wrong conclusions are lurking.

Knowledge session on last-mile distribution @ ICT & Logistiek

January 1, 2019

Knowledge session on last-mile distribution @ ICT & Logistiek

Patrick Okkersen

Proud partner in this research project on zero-emission urban logistics 💪!

Heading out? Don't forget this to-do list!

December 11, 2018

Heading out? Don't forget this to-do list!

Patrick Okkersen

Send your people out. Let them drive, deliver packages, and collect data. This to-do list will help your drivers – and by extension, you – get on your way.

Messing around or improvising? That’s the question.

November 19, 2018

Messing around or improvising? That’s the question.

Patrick Okkersen

In this blog, we zoom in on the first part of this process: planning. Also known as improvising 2.0.

Gain control over your delivery moment: plan-do-check-act!

October 31, 2018

Gain control over your delivery moment: plan-do-check-act!

Patrick Okkersen

If it's so important to tell that customer what time you're coming, then you just do it, right? How hard can it be?

An ultimate customer journey includes an ultimate delivery experience

October 15, 2018

An ultimate customer journey includes an ultimate delivery experience

Patrick Okkersen

Finally, the time has come; your product sees the light of day. You've worked on it for months, doing everything to ensure your customer has an amazing experience from start to finish.

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