Why urban distribution often fails in the last mile

Patrick Okkersen

The biggest challenge in urban distribution is often in the last few meters. Ahead of his session at the Logistics & Delivery Lunch Event, Melle Sprenger explains why deliveries get stuck there and how technology can help drivers.

Why urban distribution often fails in the last mile

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Erik Jan Elsenaar on customer experience: "The last mile is the moment of truth."

September 25, 2025

Erik Jan Elsenaar on customer experience: "The last mile is the moment of truth."

Anick Quee - De Buijzer

The last mile is the moment of truth: a single delivery can make or break the entire customer journey.

RoutiGo on the ultimate customer experience: “The next step is the driver who, with the right tools, completes the experience”

September 11, 2025

RoutiGo on the ultimate customer experience: “The next step is the driver who, with the right tools, completes the experience”

Patrick Okkersen

The next step in last-mile delivery? It's not just about tight time windows, but about empowering drivers with the right tools to complete the experience.

PLUS Retail on the ultimate customer experience: “Every interaction is an opportunity to make all the difference”

August 22, 2025

PLUS Retail on the ultimate customer experience: “Every interaction is an opportunity to make all the difference”

Anick Quee - De Buijzer

At PLUS Retail, every interaction counts. During the Logistics & Delivery Lunch Event, Maurice Buring and Arvid Nieuwsma will explain how they combine customer-centricity and technology to achieve the ultimate customer experience.

Smarter delivery starts with control over your operation

July 21, 2025

Smarter delivery starts with control over your operation

Patrick Okkersen

The delivery world is changing rapidly. Customers expect clarity and speed while you maintain operational control. Read how RoutiGo helps delivery companies with smart, scalable software—from efficient routes to real-time tracking solutions.

July 21, 2025

Customer Story: Adzaagt

Patrick Okkersen

AdZaagt optimizes delivery with RoutiGo: smart route planning, automatic track & trace, and real-time insights for more efficient deliveries.

Key takeaways from the Logistics & Delivery Event

May 1, 2025

Key takeaways from the Logistics & Delivery Event

Anick Quee - De Buijzer

AI is no longer a futuristic concept: during the event, we discovered how you can already smartly implement it in logistics and delivery today.

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