Routes that think, people who steer
The logistics world is moving faster than ever. After digitalization, the next phase is emerging: systems that think along and actively support operations. But technology alone is not enough. In a complex logistics environment, human oversight remains indispensable.
During the 6th edition of the Logistics & Delivery Lunch Event, you'll discover how AI and people together ensure greater control and better choices in daily practice. What happens when systems make their own suggestions? How do you maintain control? And how do you apply this in your own operations?
Through practical cases and concrete insights, you'll see how organizations are making the leap from digital to intelligent operations.
Who is this for?
This event is for logistics managers,
e-commerce managers, and anyone serious about enhancing customer experience in the last mile. Whether you're already actively working on improving the delivery experience or still figuring out where to start: you'll leave with insights, examples, and inspiration to apply directly within your own organization.
Patrick Okkersen opent het event met een korte blik op het programma en de centrale vraag van de middag: Hoe laat je systemen meedenken, zonder de controle over je operatie te verliezen? Hij neemt je mee in de aanleiding van dit event en de thema’s die vandaag centraal staan.
Why do AI projects take flight in some organizations while stalling in others? Josje van Beek explores what really happens when AI starts taking over tasks, and why it rarely turns out to be a technical issue.
She demonstrates that AI adoption only works when role clarity and human engagement are taken as seriously as the technology itself. As an AI adoption consultant and author of *Samenwerken met je Digitale Collega* (Working with Your Digital Colleague), Josje looks beyond just tools and training. She observes that true change lies in defining roles, building trust in the system, and how organizations consciously learn to manage these shifts. An honest look at why AI projects fail due to people, not technology, and what it takes to succeed.
What happens when you let go of years of logistical habits? Sietze de Wit shares how Fruitful Office, which delivers fruit throughout the Netherlands, Belgium, and Luxembourg, made the transition from fixed routes and drivers to AI-supported dynamic planning.
He demonstrates what this shift meant in practice: for the planning team, the drivers, and customer reliability. As the person responsible for Procurement, Quality, and Production, Sietze looks beyond just the routes themselves. He explains how more efficient planning impacts the entire supply chain, from timely delivery to the quality of the product that ultimately reaches the customer. An honest look at what changes when you hand over some control to a system, and what you gain in return.
Meer informatie volgt
Anick Quee blikt terug op de belangrijkste inzichten van de middag en nodigt je uit om het gesprek voort te zetten tijdens de netwerkborrel.
Don't miss out!
Do you want to know how to combine AI and human oversight in your delivery operations? During the Logistics & Delivery Lunch Event, you'll discover how to let systems think along without losing control. Be inspired by experts and practical cases that show how organizations are transitioning from digital to intelligent operations, thereby gaining more control over their daily operations.
Participation is free, but space is limited. Fill out the form next to this and secure your spot. We look forward to welcoming you!
Thursday, October 1, 2026 | 12:00 – 17:00
Bisonspoor 3002-A901, Maarssen (RoutiGo office)
Free parking on site
Schrijf je in op onze nieuwsbrief