Communicating the time of delivery mega important
‘Crisp is an online fresh food supermarket. Via a user-friendly app on your phone, you can buy super-fresh groceries at Crisp, purchased directly from producers and growers. You can order until 22.00 and your groceries will be delivered the next day. Our customers like to know exactly when their groceries will be delivered’, says Daniel Hensens, COO at Crisp. ‘Communicating the time of delivery is extremely important to us. Since we have been working with RoutiGo, we have received compliments on both our delivery and the communication during the delivery process.’